Extreme formality runs deep in Japanese business culture, stifling employees’ sense of ownership and suppressing innovation. Unexpectedly, the COVID-19 pandemic offers a chance to disrupt such staid traditions. Excessive formality hurts companies in three ways. First, it discourages young minds from voicing their opinions. With the business environment shifting so quickly, and the maturity curve of wisdom being flattened — if not reversed — businesses only suffer by being deaf to younger voices. Read more (Nikkei Asia)
