https://qz.com/2086353/seoul-is-developing-a-metaverse-government-platform/

The South Korean city is planning to use artificial intelligence to monitor its sewers and water waste centers. An AI chatbot serves as a public concierge, fielding public questions and complaints related to everything from parking violations to covid-19 protocols. Earlier this year, Seoul rolled out plans for a public internet of things network—a series of sensors and base stations throughout the city that collect data on things like traffic, public safety, and environmental metrics and feed them into a central operations platform managed by city workers.