a technology can isn’t necessarily a technology should. Ironically, a lot of drivers don’t love these totems — or at least don’t love how they work. Every few years, Consumer Reports asks tens of thousands of people how they feel about their cars’ so-called infotainment systems. Every time, the largest, flashiest packages rank near the bottom in terms of satisfaction. Luxury brands fare particularly poorly, while more pedestrian vehicles — with a more utilitarian approach to technology — are rated more highly, explains Jake Fisher, Consumer Reports’ senior director of auto testing. 

https://www.bloomberg.com/news/features/2023-02-13/are-car-touch-screens-getting-out-of-control