Socially distanced craft classes, virtual tango lessons, a city tour accompanied by an avatar guide: how experience companies — which now include Amazon — are adapting to the pandemic. Read more (NY Times)
When will the airlines return to “normal” as we knew it a few months ago? That was the question I asked everyone I spoke with. “Maybe five years,” one person said. “I think four years,” said an optimist. Another person guessed seven. “I think never,” said an airline pilot, now on indefinite furlough.